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Feb 13 2010

How to fix the Acer Aspire One black screen problem – flash the BIOS

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This video tutorial shows you how to fix the “black screen of death” problem of the Acer Aspire One netbook. This is a very common problem with this netbook since it was released to the market with a defective BIOS software that can eventually fail and needs to be upgraded.

If this problem happened to you more than once in the same netbook I highly recommend to check this other post too: How to calibrate the battery of the Acer Aspire One to avoid the black screen problem

 

 

This problem is so common, that the manufacturer decided to post the solution on the FAQ (Frequently Asked Questions) of his site.

Notice that the instructions in the official FAQ tells you to download the version 3309 of the BIOS, this will fix the problem, but I got the black screen again a couple of months after fixing it. My recommendation (as can be seen in the video) is to go get the latest BIOS version for your particular model of Acer Aspire One.

These are the instructions according to ACER:

“Create a recovery USB drive to update the Bios on the unit. The specific steps to perform this recovery with the USB drive are:

  1. Download & Extract AS1_BIOS_3309.zip (found in http://support.acer.com/acerpanam/manuals/acer/0000/documents/AS1_BIOS_3309.zip)
  2. Rename the Bios name from 3309.fd to zg5ia32.fd
  3. Copy zg5ia32.fd and Flashit.exe to USB flash drive.
  4. Start the restoration process:
  • A. Plug the AC Adapter into the unit.
  • B. Insert the USB flash drive into a USB port.
  • C. Press and Hold down the Fn and the Esc keys together.
  • D. Keep these keys held down and press power.
  • E. When the unit’s power light comes on release the Fn and Esc keys.
  • F. After the keys have been released the power light will start to blink.
  • G. Let the unit run and after approximately 1 to 7 minutes, the unit should reboot.
  • H. Video should now be restored.

If these steps fail to resolve the no post, no video issue please contact Acer Technical Support.

I recommend to try with different types of USB drive. Some USB drives just don’t work.

Here’s the link to the official ACER site with the instructions:

http://support.acer.com/acerpanam/netbook/0000/Acer/AspireOneAOA110/AspireOneAOA110faq22.shtml

And here’s the Acer official web site in case you need it: http://us.acer.com

If you found this information useful or you have any questions please leave a comment.

Have a nice day!

Low End Guru.

50 comments

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  1. kelly

    How can I complete these procedures if my screen is black?

    1. Low End Guru

      By using another PC to prepare the USB drive.

  2. amin allana

    really knowledgeable video
    thanks

  3. esraa

    Dear

    kindly i need your help in this problem that mentioned above ,Is it required to have a full recharged battery ?,or i can make it with out battery , coz my battery is dead i always use my laptop with out battery only the AC adapter

    1. Low End Guru

      You can do it without the battery, but be warned that if the electricity source is interrupted during the process the BIOS will be damaged permanently.

  4. DIANE

    If they download the right bios for their system from Acer website, and then read the “read me” file it tells how to do it for their system.

  5. Antonio

    Thank you very much!
    i fixed it!!!!

  6. Dermot

    Worked first time, excellent video and very clear. Thanks for the help.

  7. Lyre

    sir…if model 4736 wht is fd key……???

  8. charlie

    Hey brother, thanks for the video, I have the Acer Aspire One d255 And the bios files are different to the one in your video so i dont have a clue which one i download, any help? :’$

  9. edu

    I do this procedure for my Acer Aspire One 722, and doesn’t work, you have other any solution? my data traveller is Multilaser 8GB FAT32, I buy my netbook at 1 month and it take this bug, please help me

  10. Mike

    Worked perfectly. I thought my netbook was a goner, but now I have it back again. Thank you so much!!!

  11. simon

    halo, i have acer aspire 4551 here.when i turn on the laptop it blank screen.is it wan download the model bios and just do like as your step?its will work?

  12. Ghost

    will u plz do me this for dell vostro 1450 ………………i am having the same problem plz help me….plz help….i am just trying to update my bios then my laptop is hanged and i restart it then i am not able to get the display now plz help me 2 update my bios.

  13. Kimi

    Hi, will this work on my daughters’ Acer Aspire 5532′ if so is it the same bios if not then what would we rename the bios to?
    Thank you,
    Kimi

    1. Low End Guru

      I’m sorry but this procedure will only work on Acer Aspire One series. As most manufacturers, Acer has a different BIOS flashing procedure for each model series.

  14. Andy

    I alsogot a black screen and have an Acer Aspire One D270! Cannot find any .fd file when I download the most current version of BIOS for my model. Could you tell me what to do?

    1. Low End Guru

      As most manufacturers, Acer has a different BIOS flashing procedure for each model. I did not have the chance of working with your model since none of my customers ever brought me one of those with the problem. I’m sorry I don’t have instructions for your acer.

  15. Ervin

    hello!
    i also have this problem.
    i want to know if this fix will work on my Acer aspire 5517.
    thank you!

  1. How to fix the Acer Aspire One black screen problem – flash the BIOS | CoMpUtEr FAQz

    [...] Source –  http://lowendguru.com/2010/02/how-to-fix-the-acer-aspire-one-black-screen/ [...]

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